Your feedback matters

Understanding your experience of our care is important to us.  

Any comments, compliments or ways we can improve our care at St. Luke’s Hospice will help us to continuously improve services for our patients and their families, now and in the future. 

Should you have an urgent enquiry or complaint relating to care please call the Hospice team on 01268 524973 or if you would like information on making a complaint please click here for further details.  

If you would like to provide your feedback in a different format, please speak to a member of our Patient Experience team on 01268 524973. 

Alternatively, you can contact Sharon Quinn, Assistant Director of Patient Experience and Clinical Effectiveness by telephone on 01268 524973, email at [email protected] or in writing to our postal address St. Luke’s Hospice, Fobbing Farm, Nethermayne, Basildon SS16 5NJ. Please note that all feedback received by email or post will be acknowledged within three working days of receipt.

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